Our HR in Hospitality Management Program equips you with the expertise to excel in managing human capital within the fast-paced hospitality industry.
15561 Students Enrolled
In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.
You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).
Foundation Level 1: 20 credit hours
Professional Level 2: 40 credit hours
Upon successful completion of training and Internship the graduate students will be rewarded with three certificates, details as below:
Bright Future is top ranked training center in Dubai, which has been delivering dynamic training solutions for job seekers, industry professionals and corporate companies. The salient features of taking training at Bright Future Training Institute, Dubai are as below;
1. Individual attention
2. Hands on practice
3. Classroom training
4. Online Sessions
5. Industry Visit
6. Interview Skills
7. Internship & Job assistance
8. Accommodation & travelling support
You’ll learn essential HR functions tailored to hospitality, including recruitment & selection, onboarding, training & development, performance management, employee engagement, labor laws & compliance, compensation & benefits, and managing high turnover and seasonal staffing.
No prior experience is typically required. This course is suitable for newcomers to HR, hospitality staff aiming to move into HR roles, career changers, or managers seeking specialized HR skills for the hotel and hospitality sector.
Yes. A good program includes practical elements such as case studies, role-playing scenarios, designing onboarding processes, handling real employee relations issues, and crafting HR documentation for hospitality settings.
HR professionals in hospitality face unique challenges: extremely high staff turnover, the need for flexible scheduling, seasonal employment fluctuations, and a strong focus on guest experience and soft skills. HR must be agile, culturally sensitive, and operationally responsive.
Graduates are positioned for roles such as Hospitality HR Officer, Training & Development Coordinator, Employee Relations Specialist, HR Supervisor, or HR Manager within hotels, resorts, restaurants, events management companies, and similar hospitality businesses.
Lecture.1: Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
Lecture1.2: Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
Lecture1.3: Evaluate the impacts and factors that affect the development of organizational culture
Lecture1.4: Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
Lecture1.5: Analyze and evaluate HR research journals to identify applicable methodologies
Lecture1.6: Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
Lecture1.7: Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.
